be66 Terms
& Conditions

Definitions

In this Agreement, the following terms carry the meanings set out below:

• "Platform" means the be66 website at be66.io, all associated subdomains, mobile-optimised interfaces, and any software applications operated by the Company.
• "Account" means the registered player account created by you on the Platform.
• "Bet" means any wager placed by you on a sporting event, virtual game, or casino product offered through the Platform.
• "Bonus Funds" means any promotional credits, free bets, or non-cashable credits awarded to your Account under a promotional offer.
• "Real Money Funds" means actual currency deposited by you into your Account via an accepted payment method.
• "MFS" means Mobile Financial Services, including bKash, Nagad, Rocket, and Upay.
• "KYC" means Know Your Customer — the identity verification process required by the Company before processing withdrawals.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it can be converted to withdrawable Real Money Funds.
• "Prohibited Jurisdiction" means any country or territory from which the Company does not accept registrations or bets, as updated from time to time.

Acceptance of Terms

By accessing the Platform in any manner — including browsing, registering an Account, depositing funds, placing a Bet, or redeeming a Bonus — you unconditionally accept this Agreement and all policies incorporated by reference, including the Privacy Policy and Responsible Gaming Policy.

This Agreement is effective from the date on which you first access the Platform or register an Account, whichever occurs first. The Agreement supersedes any prior representations, understandings, or arrangements between you and the Company relating to the subject matter herein.

If you are accessing the Platform on behalf of a third party, you represent that you have the authority to bind that party to this Agreement, and the term "you" shall refer to both you personally and that third party. The Company does not accept liability for third-party use of your Account credentials.

Account Registration

To access real-money features of the be66 Platform, you must register an Account. Registration requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, mobile number, and a valid email address. Providing false or misleading information at registration is a material breach of this Agreement.

The following conditions apply to all registered Accounts:

• Each individual may hold only one (1) Account on the Platform. The Company actively detects duplicate accounts using device fingerprinting, IP analysis, and payment method matching. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must be a natural person. Corporate entities, trusts, and organisations may not register Accounts.
• You must not be a resident of a Prohibited Jurisdiction at the time of registration or at any time while the Account remains active.
• You must not be an employee, contractor, director, or immediate family member of the Company or any of its affiliated entities.
• You are solely responsible for maintaining the security of your username and password. The Company will not be liable for any loss resulting from unauthorised access caused by your failure to keep your credentials secure.
• You must notify the Company immediately upon becoming aware of any unauthorised access to or use of your Account by contacting support at [email protected].

The Company reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for such refusal.

Account Verification (KYC)

Before processing any withdrawal request, and at any other time at the Company's discretion, you may be required to complete identity verification. This process — commonly referred to as Know Your Customer (KYC) — is a standard requirement across the online gaming industry and is intended to prevent fraud, money laundering, and underage gambling.

You may be asked to submit one or more of the following documents:

• A government-issued photo ID (National Identity Card, passport, or driving licence)
• Proof of residential address dated within the last three months (utility bill, bank statement, or government correspondence)
• A screenshot or confirmation of the MFS account (bKash, Nagad, or Rocket) used to make deposits
• A selfie photograph holding your ID document

Documents must be legible, unedited, and in a supported format (JPEG, PNG, or PDF). The Company will process verification requests within 48 hours of receiving all required documentation. Failure to complete KYC when requested will result in the suspension of withdrawal privileges until the verification process is satisfactorily completed.

Deposits & Withdrawals

The be66 Platform accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, subject to availability. The minimum single deposit amount is ৳500. The Company does not charge fees on standard deposits, though your MFS provider may apply its own transaction charges.

Withdrawal conditions:

• Withdrawals may only be made to the same payment method used for the most recent deposit, unless the Company expressly permits otherwise.
• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 15 to 60 minutes following approval. Processing times may be extended during peak periods or when additional verification is required.
• Bonus Funds and winnings derived solely from Bonus Funds are not withdrawable until all applicable Wagering Requirements have been met.
• The Company reserves the right to delay or decline a withdrawal request pending the outcome of an ongoing investigation into suspected fraud, bonus abuse, or a breach of this Agreement.
• Deposits must be wagered at least once before a withdrawal of the deposited amount can be processed. This requirement exists solely to prevent payment processing exploitation and does not constitute a bonus wagering requirement.

All monetary amounts on the Platform are denominated in Bangladeshi Taka (BDT). The Company does not offer multi-currency accounts. Any funds received in a foreign currency will be converted to BDT at the prevailing exchange rate at the time of the transaction.

Betting Rules

All bets placed on the be66 Platform are subject to the specific rules applicable to the relevant sport or event, as published in the Platform's sportsbook rules section. In the event of a conflict between a general rule and a sport-specific rule, the sport-specific rule shall prevail.

• Bets are accepted solely at the Company's discretion. The Company reserves the right to refuse, restrict, or void any bet at any time, including after placement, where there is reasonable suspicion of fraud, error, or market manipulation.
• In-play bets are accepted subject to real-time market availability. The Company accepts no liability for connectivity issues that prevent a player from placing or amending a bet during a live event.
• Where odds are published in error due to a technical fault or human mistake, the Company reserves the right to void all bets placed at the erroneous odds and return stakes to the affected Accounts.
• Maximum stake limits apply per market and per event. These limits are set at the Company's discretion and may be adjusted without prior notice.
• Bets placed on events the outcome of which is already known at the time of placement will be voided, and the stake returned, regardless of the published outcome.
• Cricket markets cover BPL, IPL, T20 World Cup, ICC Championships, and Bangladesh Tigers internationals. Specific rules for abandoned matches, Duckworth-Lewis adjustments, and super overs are published in the cricket-specific rules section of the Platform.

Casino Games

The be66 casino lobby is powered by third-party game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All casino games use certified Random Number Generator (RNG) technology or live dealer formats, as applicable. Return-to-player (RTP) percentages are determined by the game providers and are available within each game's information panel.

In the event of a disconnection during a casino game round, the system will complete the round according to its programmed logic. Any resulting outcome — win or loss — will be treated as final. The Company recommends players maintain a stable internet connection before commencing any real-money casino game session.

Malfunction of any casino game voids all associated pays and plays. In such cases, the game provider's decision regarding the applicable outcome is final, and the Company's liability is limited to returning the stake amount for the affected round.

Bonuses & Promotions

be66 offers a range of bonuses and promotional offers to eligible players. All promotions are subject to individual promotion-specific terms, which are published alongside each offer. The following general conditions apply to all bonuses unless the promotion-specific terms state otherwise:

• Bonuses are available to players who have completed the account registration process and met any minimum deposit requirement specified in the promotion.
• Each promotion may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Wagering Requirements must be completed within the time limit specified for each promotion. Bonus Funds and any associated winnings not meeting Wagering Requirements within the specified period will be forfeited automatically.
• The Company reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• Any attempt to abuse a promotion — including but not limited to using multiple accounts, placing offsetting bets, or exploiting technical errors — will be treated as a material breach of this Agreement, leading to immediate account closure and forfeiture of all balances.
• The Company's decision on all matters relating to bonus eligibility and wagering calculations is final.

Prohibited Conduct

The following conduct is strictly prohibited on the be66 Platform. Engaging in any of the activities listed below constitutes a material breach of this Agreement and will result in immediate account suspension, permanent closure, and potential forfeiture of all Account balances:

• Registering more than one Account, whether using the same or different personal details
• Providing false, misleading, or unverifiable personal information at registration or during a KYC process
• Using or attempting to use any automated betting software, bot, script, crawler, or artificial intelligence to place bets or interact with the Platform
• Exploiting errors in odds, game malfunctions, or any other technical vulnerabilities for financial gain
• Engaging in match-fixing, manipulating sporting events, or placing bets based on inside information
• Colluding with other players, dealers, or third parties to gain an unfair advantage in casino games
• Depositing funds obtained through fraudulent, illegal, or unauthorised means
• Using the Platform to launder money or conduct any transaction that facilitates money laundering or terrorist financing
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy server, or any other means of disguising your true location
• Harassing, threatening, or abusing other players or Company staff via any communication channel

The Company cooperates fully with law enforcement agencies and regulatory authorities. Where prohibited conduct is identified, the Company may be required to disclose account details and transaction records to the appropriate authorities.

Intellectual Property

All content on the be66 Platform — including but not limited to logos, trademarks, software code, game graphics, text, images, data compilations, and the overall layout and design of the Platform — is the proprietary property of the Company or its licensed third-party providers, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not grant you any right to copy, reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the Company's prior written consent.

Any unauthorised use of the Company's intellectual property will result in immediate termination of your licence to access the Platform and may expose you to civil or criminal liability under applicable law.

Privacy & Data

The Company collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. By accepting these Terms & Conditions, you also acknowledge and accept the Privacy Policy in its entirety.

The Company collects personal data for the purposes of account administration, identity verification, fraud prevention, compliance with legal obligations, and personalised marketing communications (where you have provided consent). Your data is not sold to third parties for their independent marketing purposes.

You have the right to request access to, correction of, or deletion of your personal data, subject to the Company's legal retention obligations. Data subject requests should be directed to [email protected]. For full details of how your data is used and your rights under applicable data protection law, please review the Privacy Policy.

Responsible Gaming

be66 is committed to promoting safe, responsible, and enjoyable gambling for all players. The Platform is intended for adult entertainment only and is strictly restricted to persons aged 21 and above. The Company provides the following responsible gaming tools, accessible from the Account settings panel:

• Deposit Limits: Daily, weekly, and monthly deposit caps that you set yourself and that take effect immediately upon activation.
• Session Time Reminders: Configurable alerts that notify you when you have been logged in for a specified duration.
• Reality Checks: Pop-up notifications displaying your net session profit or loss at intervals you define.
• Self-Exclusion: A facility to exclude yourself from the Platform for periods ranging from 30 days to permanently. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the selected exclusion period.
• Account Cooling-Off: A temporary suspension of your Account for a period of your choosing, during which all betting and deposit activity is blocked.

If you believe that your gambling is causing harm to yourself or others, we urge you to contact our support team at [email protected] or to seek assistance from a recognised problem gambling support organisation. The Company takes all responsible gaming concerns seriously and will respond to all such requests with urgency and discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, the Company's total aggregate liability to you in connection with the Platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of Real Money Funds deposited by you into your Account in the 30 days immediately preceding the event giving rise to the claim.

The Company shall not be liable for:

• Any loss of profits, revenue, business, anticipated savings, or goodwill
• Any indirect, consequential, or special loss or damage
• Loss or damage caused by events outside the Company's reasonable control, including power outages, telecommunications failures, natural disasters, or government action
• Loss caused by third-party payment providers, including MFS transaction failures or delays not attributable to the Company
• Any inaccuracy in odds or game results arising from a data feed error provided by a third-party supplier

Nothing in this Agreement shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Amendments to These Terms

The Company reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or via a prominent notice on the Platform at least seven (7) days before the amended terms take effect. Non-material changes (such as clarifications of existing provisions, corrections of typographical errors, or updates to contact details) may take effect immediately upon publication.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must close your Account and withdraw any remaining Real Money Funds before the effective date of the changes.

The most current version of these Terms & Conditions is always available at be66.io/terms-conditions. The effective date displayed at the top of this document reflects the date on which the most recent version came into force.

Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with this Agreement or the use of the Platform, the parties agree to attempt to resolve the matter amicably in the first instance by contacting the Company's support team.

If a dispute cannot be resolved through direct negotiation within 30 days of written notice by either party, the matter may be referred to binding arbitration in accordance with applicable arbitration rules. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.

Nothing in this clause shall prevent the Company from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent fraud.

Contact & Complaints

If you have a complaint relating to the be66 Platform, your Account, a betting decision, or any other matter covered by this Agreement, you are encouraged to contact the support team in the first instance. The Company aims to acknowledge all complaints within 24 hours and to provide a substantive response within five (5) business days.

To submit a complaint or enquiry, please use the following contact:

Please include your registered username, the nature of your complaint, relevant dates and times, and any supporting documentation when submitting a complaint. The more detail you provide, the faster and more accurately the support team can investigate and respond.

The Company treats all complaints confidentially and will not penalise any player for raising a genuine concern in good faith.