Safe Play Commitment

Responsible Gaming
at be66

be66 believes that gambling is entertainment — not a solution to financial difficulty or emotional stress. Our responsible gaming framework gives every player in Bangladesh the tools and knowledge to stay in control, set personal limits, and seek help whenever needed.

21+ Age Requirement
24/7 Support Available
5+ Player Protection Tools
Free All Limit Controls
Our Commitment

Why Responsible Gaming Matters

At be66, player welfare is not an afterthought — it is built into every layer of the platform. These six principles guide everything we do to keep gambling safe, transparent, and enjoyable for every player across Bangladesh.

Know Your Player
be66 verifies the identity and age of every player before permitting withdrawals. We use KYC checks to confirm that no one under the age of 21 can access or benefit from real-money gambling on our platform.
Deposit Limit Controls
Players can set daily, weekly, or monthly deposit caps directly from their account settings. Once a limit is active it takes effect immediately — increasing a limit requires a 7-day cooling-off period to prevent impulsive changes.
Session Time Controls
Set a maximum session length so the platform automatically reminds you when your chosen time is up. Regular session alerts help break the flow of uninterrupted play and encourage mindful, time-aware gambling habits.
Time-Out Periods
Need a short break? Apply a time-out period of 24 hours, 72 hours, 7 days, or 30 days. During a time-out your account remains open but all deposits and gameplay are suspended until the period expires.
Self-Exclusion
For players who need a longer break, be66 offers self-exclusion for periods of 3 months, 6 months, 1 year, or permanent closure. Self-exclusion is irreversible for its full duration and blocks all access including marketing communications.
Dedicated Support
Our responsible gaming support team is available 24 hours a day, 7 days a week. Any player who contacts us with a concern about their own gambling or a family member's will receive a non-judgmental, confidential response within one hour.
Protection Tools

How to Use Our Safe Play Features

All responsible gaming tools are free to use and available immediately from your be66 account settings panel. No waiting period, no fees, no approval required. Here is what each tool does and how to activate it.

Deposit Limits
Instant Activation
A deposit limit caps the maximum amount of BDT you can fund your account with in a rolling time window. This is one of the most effective tools for preventing overspending before it becomes a problem.
  • Log in to your be66 account and go to Account Settings.
  • Select "Responsible Gaming" from the side menu.
  • Choose Daily, Weekly, or Monthly limit type.
  • Enter your preferred maximum deposit amount in BDT (e.g., ৳5,000 per week).
  • Confirm the limit — it activates immediately.
  • To reduce a limit, the change applies instantly. To increase, wait 7 days.
Session Time Limits
Instant Activation
Time can pass quickly when you are engaged in betting or casino games. A session time limit sends an on-screen alert when your chosen session length has elapsed, prompting you to take a break and reflect.
  • Navigate to Account Settings → Responsible Gaming.
  • Select "Session Time Limit" and choose a duration (e.g., 1 hour, 2 hours, 4 hours).
  • When the limit is reached, a full-screen reminder appears.
  • You may dismiss the reminder and continue, or choose to end your session.
  • Session data is logged so you can review your play history at any time.
Time-Out (Short Break)
Instant Activation
A time-out is a temporary suspension of all gambling activity on your account. It is ideal for players who notice early warning signs and want to step back without permanently closing their account.
  • Go to Account Settings → Responsible Gaming → Time-Out.
  • Select a duration: 24 hours, 72 hours, 7 days, or 30 days.
  • Confirm your choice — the time-out begins immediately.
  • All deposits, bets, and casino game access are blocked for the full period.
  • Marketing emails are suspended for the duration of the time-out.
  • The time-out cannot be cancelled early — it runs for the full chosen period.
Self-Exclusion
Permanent Until Expiry
Self-exclusion is a serious, long-term commitment to stop gambling on be66. Once activated, the exclusion cannot be reversed until the full period has elapsed, and reactivation requires additional identity verification.
  • Contact the be66 support team at [email protected] with the subject "Self-Exclusion Request".
  • State your preferred exclusion period: 3 months, 6 months, 1 year, or permanent.
  • The support team will confirm and activate the exclusion within 24 hours.
  • All outstanding balances will be returned to your registered payment method.
  • All marketing communications will be permanently suppressed for the duration.
  • After the exclusion expires, a mandatory 7-day cooling-off review period applies before the account is reactivated.
Important: If you are experiencing a gambling problem, please activate self-exclusion immediately and contact our responsible gaming support team. be66 is committed to ensuring all exclusion requests are treated as a priority and processed without delay. All communications are strictly confidential.
The be66 Pledge

Our Six Commitments to Every Player

These are not aspirations — they are operational standards that every member of the be66 team is trained to uphold. We hold ourselves accountable for each of these commitments, every day, for every player in Bangladesh.

Our Standard: be66 conducts quarterly internal reviews of all responsible gaming metrics, including self-exclusion response times, deposit limit adoption rates, and support team escalation outcomes. Results inform continuous improvement of our player protection framework.
01
We Verify Age Before Every Withdrawal
No player under 21 years of age will ever successfully withdraw funds from be66. Age verification is mandatory, not optional, and is conducted rigorously for every account.
02
We Never Market to Vulnerable Players
Players who have activated self-exclusion, time-out, or deposit limits receive zero promotional communications for the duration of those measures. Our marketing systems are integrated with our responsible gaming controls.
03
We Provide Tools Before Problems Escalate
Deposit limits, session controls, and time-outs are available to all players from day one — not just after a problem is identified. Prevention is always our first priority over intervention.
04
We Respond to Support Requests Within One Hour
Any player who contacts our responsible gaming team receives an initial human response within 60 minutes, 24 hours a day, 365 days a year — including during Eid, Pohela Boishakh, and all public holidays.
05
We Do Not Chase Losing Players
be66 does not send targeted bonus offers to players who have recently experienced significant losses. Our promotional systems include loss-based suppression logic to prevent predatory marketing practices.
06
We Display Clear Odds and Game Information
Every game on the be66 platform displays its theoretical return-to-player (RTP) percentage. Every sports bet shows clear decimal odds before placement. Transparency about probability is fundamental to informed gambling.
Know the Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to identify from the inside. The following warning signs are recognised internationally as indicators that gambling may have moved from entertainment to a harmful pattern. Recognising them early is the most important step.

Remember: Gambling should always be funded from disposable entertainment income — never from money set aside for rent, food, utilities, education, or family obligations. If you are using essential funds to gamble, please reach out to our support team immediately.

Placing additional bets specifically to recover money lost in a previous session is one of the most recognised indicators of problem gambling. Losses are a normal part of gambling — attempting to reverse them through more betting almost always leads to further losses and increasing distress.
  • Increasing bet sizes after a losing streak
  • Returning to the platform the same day to "win back" losses
  • Feeling unable to stop until you have recovered what you lost

Using money intended for household expenses, bills, school fees, or daily necessities to fund gambling sessions is a serious warning sign that gambling is no longer recreational. Responsible gambling only involves discretionary money you can genuinely afford to lose.
  • Borrowing money to gamble or to cover losses
  • Missing bill payments or rent due to gambling expenditure
  • Selling personal belongings to fund gambling activity

When gambling occupies a disproportionate amount of your thinking time — planning upcoming sessions, replaying past results, or constantly calculating potential winnings — it may indicate that gambling is transitioning from a hobby into a compulsion.
  • Thinking about gambling while at work, school, or during family time
  • Frequently checking odds, scores, or game results throughout the day
  • Finding it difficult to feel interested in non-gambling activities

Feeling the need to conceal gambling activity from family members, a partner, or friends is a significant indicator that you may already recognise — on some level — that your gambling has become problematic. Secrecy often accompanies escalating losses and can lead to relationship breakdown.
  • Lying about the frequency or amount of gambling
  • Hiding bank statements or transaction notifications
  • Using a secondary payment method to avoid detection

Healthy gambling involves accepting both wins and losses as part of the experience. If losing causes significant anxiety, depression, anger, or despair — or if winning provides an overwhelming sense of relief rather than simple enjoyment — this emotional reliance on gambling outcomes warrants serious attention.
  • Feeling irritable, anxious, or depressed after losing sessions
  • Using gambling to escape stress, sadness, or difficult life events
  • Experiencing mood swings that correlate with gambling activity

Perhaps the clearest sign of problem gambling is making sincere attempts to cut back or stop — and repeatedly failing to do so. This loss of control over gambling behaviour, despite a genuine desire to change, is the defining characteristic of gambling disorder.
  • Setting personal spending limits but consistently exceeding them
  • Planning to stop after one more bet, but continuing to play for hours
  • Feeling powerless to resist the urge to gamble even when you know you should not
Self-Assessment

How Is Your Relationship With Gambling?

The following questions are adapted from internationally recognised responsible gaming screening frameworks. They are for personal reflection only — be66 does not store or process your answers. Read each question honestly and consider whether any of your responses concern you.

1. Have you ever spent more money gambling than you originally planned?
Never Rarely Sometimes Often
2. Have you ever borrowed money or sold something in order to gamble?
Never Rarely Sometimes Often
3. Do you find yourself thinking about gambling even when you are doing other things?
Never Rarely Sometimes Often
4. Have you tried to stop gambling but found it difficult to do so?
Never Rarely Sometimes Often
5. Has gambling ever caused arguments, stress, or problems in your relationships or family life?
Never Rarely Sometimes Often
6. Do you gamble to escape from daily problems, stress, or negative emotions?
Never Rarely Sometimes Often
Interpreting Your Answers: If you answered "Sometimes" or "Often" to two or more of the above questions, your gambling behaviour may benefit from professional support. This is not a clinical diagnosis — it is an invitation to reflect and, if needed, to seek help. Contact our support team or speak to a professional counsellor.
Get Help

You Are Never Alone

If you or someone you care about is struggling with gambling, reaching out is always the right first step. be66's responsible gaming team is trained to listen without judgement and to connect you with the right support.

be66 Support Team

Our responsible gaming specialists are available around the clock. Reach out any time — all enquiries are handled with complete confidentiality and without judgement.

[email protected]

Available 24/7 · Bangladesh Standard Time (UTC+6)

Kaan Pete Roi

Bangladesh's leading emotional support and mental health helpline. If gambling-related stress is affecting your mental wellbeing, trained counsellors are available to talk in confidence.

kaan pete roi

Free · Confidential · Bangladesh-based

Talk to Someone You Trust

Sometimes the most powerful first step is an honest conversation with a family member, close friend, or religious counsellor. Problem gambling thrives in secrecy — opening up breaks that cycle.

You are not alone

Family · Friends · Community

Age Requirement: be66 strictly enforces a minimum age of 21 years for all players. If you suspect that a person under the age of 21 is using a be66 account — including a family member or child — please contact our support team immediately at [email protected]. We will investigate and act swiftly to protect minors from accessing our platform.
21+ Only  ·  Play Responsibly

Ready to Play Safely at be66?

Responsible gaming tools are active from the moment you log in. Set your limits, know your boundaries, and enjoy cricket betting, slots, and live casino games with confidence. be66 is here to ensure the experience stays enjoyable.

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